请教一下Schwab 帐户被suspended的问题

请教一下大家,我的schwab帐户被suspended了,其实也没干啥,就转了几笔钱进去,然后今天账户就登不上了,大家有人遇到这个情况吗:sob:

遇到过

他们家有个巨sb的部门叫RCLP,只能打客服电话内部留言联系他们,初级验证信息要发自己的ID,有时候要发自己的notarized ID。不需要任何行为任何理由,除了转钱进去,别问,问就是有风险。

我六月份被锁了,前前后后折腾一个月,打电话过去每次都是客服接电话说这个RCLP只能内部邮件联系,一个月了根本不理我,气的我连着给Schwab的CEO发了三四个投诉邮件,每一份都抄送全国各大媒体标题Schwab种族歧视,就这才重视起来,然后把我关户了。

6赞

唉。。。我今天打电话过去,客服验证了我的信息之后发邮件给那个部门了,之后就没消息了:joy:

你可以发邮件给[email protected]跟进 这个人名字叫Ames Freeman 是他们client resolution manager

当然了 除了帮你催催以外没啥别的卵用

schwab有时候就是比较sb…

可能看到IRS吓怕了 :joy:

嗯嗯,实在不行我明天试试。。。不会就这么惨吧,账号就只能取消了?

那还是不重视的好 :joy: :joy: :joy: :joy: :joy: :joy:

我还想着回国前把钱都转进去以后慢慢取,还是算了吧

我也是这么想的,开个户回国了之后方便取钱

这么狠 我也有这个想法来着

这个然后太好笑了……

+1哈哈哈,抄送全国各大媒体这招也可以学起来

哎。。。一个多礼拜过去了,客服态度贼好,但是还是没任何进展。。。

这样的情况多吗?我可是把它当主账户来着

不知道,我刚开的账户。。。

没用的,他们根本不鸟你,建议直接给这几个邮箱发邮件,连着发好几封就有人跟进了
[email protected],
[email protected],
[email protected],
[email protected]

模板都给你整好了
SUB: REPORT FOR DISCRIMINATING RCLP & BANKING PRACTICE

Hello -

My name is 名字, and I have an investor checking as well as a brokerage account with Schwab.

I received a message on my online account regarding my account restriction, and I called Schwab agents on 日期, and provided my information. The agent taking the call said she was going to follow up and unlock my account, but instead she never got back to me.

I called Schwab customer service a couple of times in the past couple of weeks and the agents all said they had forwarded my request to relevant departments, and I would receive follow up communications either through my email or through phone call.

At this point I have not received any follow up at all. I am unable to log into my account, update my information, or transfer my money. My fund is practically seized.

I do not understand why it is so hard for me, a minority customer, to receive a follow up communication from Schwab. I do not speak perfect English without accents, and I am not White, and what I experienced is the ignorance of Schwab in an extremely disgusting way.

I, as an individual retail customer may not be of your concern at all, but I will not give up my rights to fight for equality. Starting tomorrow, I am sending one email per day to the local and national press until we reach a resolution.

1赞

我还有一份全国主要媒体news lead的邮件 下周再不回你你直接抄送所有媒体 曝光这种垃圾银行

哇!太感谢你啦!我回头试试!万分感谢!

你也太棒了吧~看的出你当时对schwab有多么的深恶痛绝 :joy: